Return Policy

Semco Solutions & Services (Semco Paint Ltd.) is committed to quality and 100% customer satisfaction. If you are not satisfied with your order, you may return the product for a refund of the purchase price. If you are not satisfied with your order, the following requirements must be followed for returning merchandise:

  • All returns must be made within 30 days of purchase and must be accompanied by a receipt.
  • All orders must have a return authorization code (RA#) from Semco Solutions & Services (Semco Paint Ltd.) before being sent back to us. Any package without an RA# will not be accepted. Please call 519-439-1800 to get an RA#. We will be happy to help you.

Once the RA# is noted on the package, products should be returned to the following address:
900 Dundas St
London, Ontario
N5W 3A1

  • Any products returned must be in its original packaging and unopened.
  • Only regular priced items may be refunded. Sale items are non-refundable.
  • Refunds for returns received within 30 days from the purchase date will be given in the same form as the original payment type.
  • Your original shipping costs will not be refunded. You are responsible for any costs to return merchandise.
  • Semco Solutions & Services (Semco Paint Ltd) is not responsible for lost or damaged returns that you send. For tracking purposes, if you are returning your order via USPS, you must purchase and include Delivery Confirmation, Signature Confirmation, and/or Return Receipt Requested for each package returned. If any package you send is not delivered to us for any reason, we will not replace or refund your order.
  • Please allow approximately 10 business days for your return to be processed once it has arrived at our facility.